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There are three general categories of information we collect.
1.1 Information You Give to Us.
1.1.1 Information that is necessary for the use of the Yotha Platform and/or Yoba Application.
We ask for and collect the following personal information about you when you use the Yotha Platform and/or Yoba Application. This information is necessary for the adequate performance of the contract between Members and between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
1.1.2 Information you choose to give us.
You may choose to provide us with additional personal information in order to obtain a better user experience when using Yotha Platform and/or Yoba Application. This additional information will be processed based on your consent.
1.1.3 Information that is necessary for the use of the Payment Services.
The Compliance Controller needs to collect the following information, as it is necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to fulfill the Payment Process:
1.2 Information We Automatically Collect from Your Use of the Yotha Platform and/or Yoba Application.
When you use the Yotha Platform and the Payment Services, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between Members, and between Members and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Yotha Platform and and/or Yoba Application.
1.3 Information We Collect from Third Parties.
Yotha may obtain information from other sources and combine that with information we collect through the Yotha Platform and the Payment Services. We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Yotha Platform, create and maintain a trusted and safer environment and comply with our legal obligations.
2.1 Provide, Improve, and Develop the Yotha Platform.
We process this information given our legitimate interest in improving the Yotha Platform and our Members’ experience with it, and where it is necessary for the adequate performance of the contract with you.
2.2 Create and Maintain a Trusted and Safer Environment.
We process this information given our legitimate interest in protecting the Yotha Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.
2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing.
We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Yotha Account.
2.4 How the Compliance Controller uses the Information Collected.
The Compliance Controller processes this information given its legitimate interest in improving the Payment Services and its users’ experience with it, and where it is necessary for the adequate performance of the contract with you and to comply with applicable laws.
3.1 With Your Consent.
Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your Yotha Account or when you participate in promotional activities conducted by Yotha partners or third parties.
3.2 Sharing between Members.
To help facilitate bookings or other interactions between Members, we may need to share certain information, including personal information, with other Members, as it is necessary for the adequate performance of the contract between Members and us, as follows:
Information you share publicly on the Yotha Platform may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.
3.3 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights.
Yotha may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Yotha, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms and Conditions, or (v) to protect the rights, property or personal safety of Yotha, its employees, its Members, or members of the public.
These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's vital interests or for the purposes of our or a third party’s legitimate interest in keeping the Yotha Platform secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage.
Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Yotha’s property, its Members and the Yotha Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
3.4 Service Providers.
Yotha uses a variety of third party service providers to help us provide services related to the Yotha Platform and the Payment Services. Service providers may be located inside or outside of the European Economic Area (“EEA”). In particular, our service providers are based in Europe, Switzerland, Monaco and North America.
Yotha will need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.
3.5 Corporate Affiliates.
To enable or support us in providing the Yotha Platform, and/or Yoba Application, and the Payment Services, we may share your information, including personal information, within our corporate family of companies (both financial and non-financial entities) that are related by common ownership or control.
The data sharing is necessary for the performance of the contract between you and us.
3.6 Social Media Platforms.
Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the Yotha Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be if your interest.
The social media platforms with which we may share your personal data are not controlled or supervised by Yotha. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.
Please note that you may, at any time ask Yotha to cease processing your data for these direct marketing purposes by sending an e-mail to: firstname.lastname@example.org.
3.7 Business Transfers.
3.8 Aggregated Data.
We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
4.1 Analyzing your Communications.
We may review, scan, or analyze your communications on the Yotha Platform and/or Yoba Application for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
These activities are carried out based on Yotha's legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting safety, and improving and ensuring the adequate performance of our services.
4.2 Google Maps/Earth.
The Yotha Platform and/or Yoba Application may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Yotha doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Yotha, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.
You may exercise any of the rights described in this section before your applicable Yotha Data Controller by sending an email to email@example.com . Please note that we may ask you to verify your identity before taking further action on your request.
6.1 Data Retention and Erasure.
We generally retain your personal information for as long as is necessary for the performance of the contract between Members, and between Members and us, and to comply with our legal obligations. If you no longer want us to use your information to provide the Yotha Platform to you, you can request that we erase your personal information and close your Yotha Account, in accordance with Clause 5.6 of the General Terms and Conditions. Please note that if you request the erasure of your personal information:
6.2 Withdrawing Consent and Restriction of Processing.
Where you have provided your consent to the processing of your personal information by Yotha you may withdraw your consent at any time by changing your Account settings or by sending a communication to Yotha specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims.
6.3 Objection to Processing.
In some jurisdictions, applicable law may entitle you to require Yotha not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing Yotha will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.
Where your personal information is processed for direct marketing purposes, you may, at any time ask Yotha to cease processing your data for these direct marketing purposes by sending an e-mail to firstname.lastname@example.org
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Yotha Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Yotha Account, please inform us at. email@example.com.